The Good, The Bad and The Ugly

of Managers and Leadership

COMMENTARY

By Michael Marshall, PhD

Atlanta, Georgia, USA

Since I have well over 40 years of extensive business management experience in several different industries and markets; I have been thinking about the many memories that I have with really good managers and leadership and the memories of really bad ones.

These business memories and experiences of these, I will share with you in this article as a valuable learning and training tool for you.

Some are examples of Excellence in Good Business Management and yet others are examples of very bad and ugly.

All of the memories of such that I am sharing with you here are true and that I actually personally experienced.

Amazing stuff to learn from.

First let’s review the ‘Real Good Management and Leadership experiences and memories.

These will make you feel good and see the Excellence in Management and Leadership that is possible.

1. Human Resources HR Manager walking through all departments interacting with employees and staff, daily. Even politely and caringly asking how is the family and children doing. Showing care is powerful.

2. Human Resources HR Manager walking through all departments at 5:30 PM evening looking at who is still at work. When people were found working late the HR Manager encouraged the people to please go home and relax and that they, the HR Manager, needs to be the last one to leave and he wants to go home after long day of working.

Same thing happened with some good managers and higher-level leadership people, even the president of company.  They also cared enough about employess and staff to encourage them to go home, leave work and relax and ‘have a nice life’ outside of work.

More…

To read entire article, click here

How to cite this article: Marshall, M. (2025).  The Good, The Bad and The Ugly of Managers and Leadership, commentary, PM World Journal, Vol. XIV, Issue III, March. Available online at http://pmworldlibrary.net/wp-content/uploads/2025/03/pmwj150-Mar2025-Marshall-The-Good-The-Bad-and-The-Ugly.pdf

About the Author

Michael Marshall, PhD

Atlanta, Georgia, USA

Michael Marshall has over 40 years of business experience to senior leadership levels and advisory/consulting in many markets and industries, national and global, with responsibilities in sales management, marketing and business development along with a PhD in business, MBA and degrees in psychology and social human behavior before teaching internationally at university level (China, Korea, Vietnam, Saudi Arabia, United States) and US Embassy. He has over 58 professional business certifications to keep highly competent. Michael continually seeks out knowledge with additional education, trainings, research, and experience, to keep on the leading edge of business effectiveness and business development. He has over 48 international publishing’s on many business and business development subjects.

He can be contacted at mmarshall1236@gmail.com

To view other works by Michael Marshall, visit his author showcase in the PM World Library at https://pmworldlibrary.net/authors/michael-marshall-phd/