The role of communication in your projects and small organizations


Lack of communication is causing you lost opportunities in your project and organization



By Angelica Larios, MBA, PMP

Mexico City, Mexico



Small businesses and medium size business projects can lose a source of competitiveness by not communicating accurately. Business owners, executives, administrators and project managers seldom forget that an internal source of innovation and competence comes from inside the organization. Employees and project members are our best way to improve quality and customer experience.

Business, in general, faces a lot of challenges. If we think of our project regarding small business, we can find common ground with business owners. When thinking about challenges small businesses face, it is not uncommon for them to focus on external aspects such as competitors and a changing economic climate and forget about internal issues. The reality is small businesses also should focus on challenges that occur in the inner environment as they grow such as communication and innovation.  Project Manager is as well involved in the dynamics of their projects that could forget to search the team to find other ways of thinking.

Small companies are great because they boost the economy, just in America, they represent 89.6% according to the U.S. Census Bureau. In Latin America, between 90 and 95 percent are small enterprise managed by their owner or relatives that might don’t have enough preparation to build the business.

If we talk about projects, there are over 800,000 Project Managers Professionals (PMP) in more than 207 countries are running projects on the entire planet. These facts represent a loss of competitiveness if small companies and projects don’t learn how to communicate and how incentive employees/team members to improve their jobs and, a tremendous opportunity for PMPs to help the business to grow and enhance results in excel projects results. Soft skills will go a long way in negotiation with the customer, stakeholder, and development teams. Sometimes getting the right message across can save a lot of trouble while gathering requirements and defining scope. Communication is a two-way process, and listening is equally important. Soft skills are more critical than baselines!

Assumptions are communicated in the form of a business philosophy being transmitted via different instruments or to employees via internal communication. The fundamentals of a company should be written down in vision, mission and values statements and documents relating to corporate identification.

Communication problems arise in any organization no matter the size; communication problems can generate difficulties or issues challenging to handle for the owners. The difference is that a small company/projects probably does not have procedures in place to let the business communicate properly. Small companies might dedicate their resources focus on selling instead in improving internal communication.


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How to cite this article: Larios, A. (2020). The role of communication in your projects and small organizations, PM World Journal, Vol. IX, Issue VIII, August. Available online at https://pmworldlibrary.net/wp-content/uploads/2020/07/pmwj96-Aug2020-Larios-the-role-of-communications.pdf



About the Author

Angelica Larios

Mexico City, Mexico


Angelica Larios, MBA, PMP, is a project manager with more than 20 years of experience in implementing software projects related to business intelligence, planning and budgeting, and financial consolidation solutions based on software applications to support the business decision process. She is the owner of ALACONTEC, an I.T. consulting company founded in Latin America. She has held several professional positions in private and public organizations, such as the Health Ministry in Mexico as I.T. director, and as a business manager for several firms in Mexico.

She holds a master’s degree in business administration and a bachelor’s degree in computer science from National University of Mexico (UNAM) in addition to her studies in project management and her Project Management Professional (PMP)® certification, which have helped her to consolidate her career and have a better understanding of what businesses and projects need nowadays. She is a doctoral student in strategic leadership at Regent University, VA, USA; she is a PMI volunteer since 2007 starting in the local Mexico chapter, being Past President and and currently serves on the Board Volunteer Advisory Committee (BVAC) that supports the PMI Board of Directors (2016–2018).

Angelica can be contacted at angelica.larios@gmail.com