Interview with Joe Cahill


Interview with Joe Cahill

Chief Customer Officer
Project Management Institute

Interviewed by Ipek Sahra Ozguler
International Correspondent, PM World Journal
Istanbul, Turkey

Introduction to the interviewee

Joe Cahill is the Chief Customer Officer (CCO), at PMI and is responsible for their Global Customer Group. He oversees the Global Customer Engagement Team, the Global Customer Experience Team and PMI’s eight geographic regions. Joe previously held the positions of COO, Interim CEO and SVP of Finance and Administration in his time with PMI.

Joe has over 20 years of senior leadership experience including digital transformation, strategic planning, enterprise system implementation and new business development. Across technology, manufacturing and energy sectors, he has effectively helped build companies and lead change in large organizations. Joe also serves as a UN Global Compact Network USA board member, representing NGOs, to help drive initiatives that further UNGC’s mission and purpose.


Ipek Sahra Ozguler (Ozguler):    First of all, thank you for accepting an interview request from PMWJ about PMI’s Talent Gap report. What is the Talent Gap report?

Joe Cahill (Cahill): Good morning Ipek, thank you for giving me the opportunity of an interview. The Talent Gap Report is a 10-year outlook of project management-oriented employment (PMOE). We analyzed industries that rely heavily on project management skills and projected the need for talent and the size of the talent shortage for PMOE. A methodology was also developed for the report to estimate the global economic impact of such a talent gap.

Ozguler:        What data is used in the Talent Gap report?

Cahill:                To understand the size and growth of the project management profession, we looked at the number of project management-oriented employees currently in projectized industries — industries that rely heavily on project management skills — around the world, the number of new project management employees needed to meet the demand, and the number of new employees needed that will be accelerated by expansion and retirements over the next 10 years. Additionally, we analyzed data across regions and job sectors, from manufacturing and construction to finance and insurance, to help us gain a better understanding of where these crucial gaps are and how we can help fill them.

Ozguler:       What does the report cover?

Cahill:                The report covers projectized industries that will see an increased demand for project management skills, the need for global talent growth, and how to fill that need. The report paints a picture that there are many new job opportunities in PMOE for project professionals and all changemakers — those who, regardless of their role, are inspired and equipped to drive change and turn ideas into reality. The report gives further insight into specific job sectors, regional trends, financial opportunities, and tips for how employers can help fill the talent gap.

Ozguler:       Please explain the methodology used to estimate the global economic impact of the talent gap.


To read entire interview, click here

How to cite this interview: Ozguler, I. S. (2021). Interview with Joe Cahill; PM World Journal, Vol. X, Issue VII, July. Available online at https://pmworldlibrary.net/wp-content/uploads/2021/07/pmwj107-Jul2021-Ozguler-Joe-Cahill-Interview.pdf

About the Interviewer

Ipek Sahra Ozguler

Istanbul, Turkey


Ipek Sahra Ozguler graduated from the Istanbul University, Turkey with a Bachelor of Science degree in Computer Engineering and from Middle East Technical University, Turkey with an MSc degree in Software Management. As a project manager, she has more than 13 years of experience in various areas such as portfolio management, program management, project management, software management, business analysis. She became a certified PMP in 2012 and a certified SCRUM Master in 2014.

She has gained broader insights in a variety of projects across manufacturing, defence, FMCG (Cola Cola), insurance (Euler Hermes), audit (Deloitte), telecommunication, aviation and finance sectors. In addition, she has been working as an international correspondent for the PM World Journal since 2014.

Ipek is the creator and editor of the highly acclaimed book, The Perspective of Women Project Management Professionals, interviews with leading female PM experts and professionals around the world. The book was published in March 2020 and is available here.

Ipek is based in Istanbul,Turkey and can be contacted at ipeksahra@gmail.com. Her portfolio is published at the http://ipeksahra.strikingly.com/ and https://pmworldlibrary.net/authors/ipek-sahra-ozguler/.