The Intersection of Healthcare AI and
Project Management for CEOs and
Hospital Administrators
Future of Healthcare and Artificial Intelligence (AI):
Practical Insights and Diverse Perspectives on AI in Healthcare Project Management
SERIES ARTICLE
By Dr. Deepa Bhide, MBBS, DCH, PMP
Hyderabad, India
INTRODUCTION
In the dynamic landscape of healthcare, the fusion of Artificial Intelligence (AI) and project management is not merely a trend but a strategic imperative. Hospital administrators and CEOs are walking a tightrope between embracing innovative AI solutions and ensuring compliance with stringent healthcare regulations. Orchestrating advancements in technology with patient care and operational efficiency, this stakeholder group also has responsibility for building a culture of excellence, positive employee morale, and hospital credibility. While keeping an eye on the benefits of AI, this group must be cognizant of its challenges, such as ethical considerations and data privacy. Minimizing risks, project management lends a structured approach to these multi-disciplinary projects.
Let’s gain insight into experiences and perspectives on AI from a group of hospital CEOs, senior leaders, and administrators playing a pivotal role in embracing AI for commitment to better patient care experiences.
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Hospital Administrators and Hospital Leadership – The Movers and Shakers!
Excerpts of interviews with the following experts:
Shayne Hunter is the Chief Digital Officer (CDO) at RHCNZ Medical Imaging Group, Wellington, New Zealand.
Dr. Jageshwar Pandey, MBBS, MS, DHA, MBA, Executive Director, Specialty Surgical Oncology (SSO) Hospitals, Mumbai, India
Rathinam Thyagarajan, Head-Innovation / IT&S / Biomedical Engg./BioNEST Startup Incubator at LVPEI, Hyderabad, India
Dr. Nikesh. R. Shah, CEO, National Cancer Grid-Koita Center for Digital Oncology (NCG-KCDO)
A few hospital administrators and leaders interviewed wished to contribute anonymously.
The Interviews
Q 1: What is your experience using AI in your setup (if/as relevant)?
“AI has been around for a while in the form of AI-guided surgeries via robotics at our centers, and it has been interesting to see its evolution. GenAI is the new entrant to this block, and we are exploring its use,” said Dr. Jageshwar.
“AI seems to be the fountainhead of many innovations like its preceding industrial revolutions. There appears to be a significant ‘Fear of Missing Out’ (FOMO) in the industry, so typical leaders are under stress to start something in the direction of AI. At L V Prasad Eye Hospital (https://www.lvpei.org/), we’re a bit different with added cautiousness. With more than 250 vision centers, we have millions of retinal images with varying quality. LVPEI was one of the first in the world to develop AI-based retinal image grading under non-mydriatic conditions. With our partnerships with the global community, our Center For Technology Innovation and LVPEI BioNEST Start-up Incubator are working on multiple AI-related projects – Rathinam.
“We don’t have a full-blown AI in our hospital right now. We have it in some silos, and it’s working there. We are eager to increase its integration in other departments” – anonymous.
“We have been using modality-level AI in the radiology centers at the RHCNZ Medical Imaging Group for a few years now, and we are beginning to use it to improve image analysis, diagnosis, and reporting. I can see this becoming even more powerful and the Gen AI wave sweeping in with the potential to transform the operational processes,” said Shayne.
Summary: While there has been some form of AI in wearables, robotics, and diagnostic infrastructure, there is variation in its adoption from none to innovative projects in hospitals.
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Editor’s note: This series is by Dr. Deepa Bhide, a practicing pediatrician with additional experience in information technology and project management. Her 2023 series of articles introduced readers to a range of important issues related to programs, projects and PM in healthcare. In this new series, Dr. Bhide will interview experienced healthcare, IT and project professionals around the world to reflect on the impact of artificial intelligence on global healthcare. Learn more about Dr. Bhide in her author profile at the end of this article. To read previous works by Dr. Bhide, visit https://pmworldlibrary.net/authors/dr-deepa-bhide/
How to cite this paper: Bhide, D. (2024). Future-Ready Hospitals: The Intersection of Healthcare AI and Project Management for CEOs and Hospital Administrators: Practical Insights and Diverse Perspectives on AI in Healthcare Project Management, series article, PM World Journal, Vol. XIII, Issue III, March. Available online at https://pmworldlibrary.net/wp-content/uploads/2024/03/pmwj139-Mar2024-Bhide-Future-Ready-Hospitals-series-article.pdf
About the Author
Dr. Deepa Bhide
Hyderabad, India
Dr. Deepa Bhide, MBBS, DCH, PMP, has over 20 years of professional experience where she has blended medical practice and research with IT and Project Management. She juggles consulting, training, and operations and is proficient in clinical medicine, project management, and healthcare information technology. Starting her career as a medical practitioner, she has worked with varied organizations before her current stint as director and clinical expert for Inventurus Knowledge Solutions.
Deepa’s growing interest and work in these areas, born from her day-to-day patient interactions, helped her view Project Management as a backbone of progressive healthcare. Her paper on “Patient Care – A Project Management Perspective” has received global recognition and acclaim. With a physician background as a solid foundation to leverage IT/PM skills and knowledge, Deepa has blended her broad-based experience and learnings to present a unified, holistic, and wholesome view of Project Management and Healthcare, a cross-domain confluence. Through various webinars, events, talks, and writings across platforms, Deepa has been an evangelist in championing global project management during the COVID-19 pandemic.
A Gold medalist from Osmania University for standing First in the MBBS course, she pursued her DCH in Pediatrics and Child health. Deepa has served various roles in local and global Project Management Institute (PMI) regions. She remains actively engaged with PMI and has been a participant and speaker for various national and global meetings and online events.
Deepa lives in Hyderabad, India, and loves traveling, singing, and experimenting with global cuisine. She can be contacted at deepa.bhide@gmail.com.
