Digitalisation and Artificial Intelligence


in Project Management



By Sreeja SIVADAS & Hugo NOWAK

SKEMA Business School

India and France


The concept of digitalization, as well as the enhanced use of artificial intelligence processes, has emerged in recent years. This is referred to as being part of Industry 4.0, and it has sparked various discourse. Indeed, the use of Artificial Intelligence is frequently contested – both favorably and adversely. In the realm of project management, there are no exceptions to this. The purpose of this study is to examine and evaluate the various points of view, emphasizing both the important benefits and limitations. This paper can be used as a starting point for anyone interested in implementing an AI project management system.


Both the notions of Digitalization and Artificial Intelligence (AI) can be related to the current industrial revolution – known as the industry 4.0. This new variant follows the previous industry 3.0, which was characterized by the deployment of IT systems within companies. This move permitted a digitization transition by converting analogue information towards digital and numerical data.

The new age of the industry 4.0 is mostly characterized by the increased usage of digitalization processes, which benefits from the digital and numerical data previously collected. To this end, digitalization can simply be referred as any systems that has the ability of processing digital data.

The notion of Artificial Intelligence (AI) consequently fits within companies as one of digitalization process available. In fact, AI could be defined as – in its most basic form – system that relies on available datasets and computer-based processes to resolve emerging problems. Besides, the commonly agreed definition also encompasses the sub-fields of machine learning and deep learning principles, both of which are usually referenced when speaking about AI.

Following the emergence of AI based processes, in worldwide companies, it is not abnormal to see its abilities being applied in th benefits of project management. Nevertheless, despite its vast and unquestionable advantages for the organization, the use of AI has some limits that need to be known and shared. This is the main objective of this paper.

During the first part of this review, we are going to resume and analyze the benefits of implementing an AI based process in project management. The second part would focus on the limits following the implementation of such a system.

Key Words:     Digitalisation, Artificial Intelligence, AI, Project Management, Industry 4.0


Artificial Intelligence (AI) is here. While some are dubious about its potential, others already view it as revolutionary but what does this imply for Project Managers, though? How will AI be integrated into project management software? Here are some points highlighting the benefits of having an AI project management system:

Automatization of Redundant Tasks

Project managers spend more than half of their time on administrative tasks. Artificial Intelligence systems can easily manage these seemingly simple yet time-consuming chores, saving time. As a result, project managers will be able to concentrate more on the intricate procedures that underpin their management strategy. Time saved from routine tasks can be redeployed for more complex and core activities leading to increased business and revenue. No one likes wasting time on unpleasant, repetitive jobs, which is perhaps why AI is gaining popularity.


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How to cite this article: Sivadas, S. and Nowak, H. (2021). Digitalisation and Artificial Intelligence in Project Management, PM World Journal, Vol. XI, Issue VII, July. Available online at https://pmworldlibrary.net/wp-content/uploads/2022/07/pmwj119-Jul2022-Nowak-Sivadas-digitalisatin-and-AI-in-project-management.pdf

About the Authors


Lille, France


As mechanical engineer, graduated from HEI France (Hautes Études d’Ingénieur) in 2017, Hugo Nowak has accumulated 4 years of professional experience, mainly as a project engineer, before continuing his education with a Master of Science in project & program management and business development at Skema Business School.  This is where he got interested in understanding some of the key aspects that will define tomorrow’s project management practices. To this end, he partnered with his co-author Sreeja SIVADAS to preview the implementation of AI tools and highlighting the potential outcomes in a project environment. Simultaneously, and as part of his MSc thesis, Hugo is analysing the impacts of remote working and the virtual team’s management upon the project’s performance. Contact info: hugo.nowak@skema.edu  





 Sreeja Sivadas has a bachelor’s degree in Commerce with a specialization in Accounts and Finance. This led to her working in the financial industry for 5 years. During those 5 years, she worked for JP Morgan, one of the leading banks in the United States. She later moved to one of the top Indian banks, HDFC, where she worked as a project manager, after gaining experience in retail banking expertise. She opted to continue her education and pursue a Master of Science in Project Management and Business Development from Skema Business School to learn more about project management. Sreeja co-authored this paper with HUGO NOWAK as a part of this course to better grasp the significance of Artificial Intelligence in Project Management. Contact Info – sreeja.sivadas@skema.edu